If you find that your Netgear Router status indicates connected, but you still cannot access the internet you can refer to the steps mentioned below to restore your wireless internet connection:
• Step 1: Check if the signal from your internet service provider is steady.
• Step 2: Directly connect the router to the computer using an Ethernet cable
• Step 3: Reboot the Netgear router and your modem, if you use one.
• Step 4: Manually upgrade the firmware on your Netgear router.
If you find that you still cannot connect to the internet, you can call the Forum Netgear router customer care number
and consult a trained expert to implement more advanced troubleshooting solutions.
For more visit: Netgear router toll free number